Use this checklist to evaluate your systems, uncover inefficiencies and ensure seamless, personalized experiences.

From high-tech tools to thoughtful workspace enhancers, these gifts will show your marketing team you appreciate their unique ...

Customer churn isn’t just a sales problem — it’s a marketing one, too. Avoid these mistakes to help build sustainable growth.

What goes into a successful AI integration? Leadership commitment, data governance, workforce skills and a whole lot more.

Use your marketing data as a strategic asset to anticipate trends, optimize resource allocation and drive growth.

Ecommerce holiday spending is higher than anticipated, according to Adobe Analytics. For the first 24 days of November, U.S.

“You have to have an entrance and an exit ramp for your customers,” said Lynn Hunsaker, a consultant in customer-focused ...

Connecting the largest online community of businesspeople with your CRM streamlines a number of processes. Here's how you can ...

Understanding which type of intent data will work for your team depends several factors, including the type of intent you’re ...

Google, Microsoft, Apple and Meta are battling for AI supremacy. Can newcomers compete, or is integration the ultimate advantage?

Customers now expect brands to engage with them in ways that feel relevant, immediate and aligned with their needs. A rigid ...